Shipping policy
Shipping Policy – Nyvora Store
Effective Date: July 2, 2026
At Nyvora Store, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery times are as follows:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, and carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on the delivery location and shipping method selected.
From time to time, Nyvora Store may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Nyvora Store is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Nyvora Store is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly or reach out to our support team for assistance.
Delayed Deliveries
While we strive to deliver all orders on time, Nyvora Store is not liable for delays caused by shipping carriers, customs inspections, natural disasters, or other circumstances beyond our control.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Nyvora Store Customer Support
Email: nyvora22@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM